After your order and payment is received, we will send you a confirmation email with an estimated time that your new basket(s) will arrive. The current turnaround time for most baskets offered on the website is one to three weeks. Your order will be shipped by U.S.P.S. Priority Mail, Parcel Select, or U.P.S. Ground Service, depending upon the size of the package. (Be certain to include a street address, along with a P.O. Box if applicable, during the check-out process.)
All payments can be made securely through Mastercard, Visa, American Express, or Discover, personal checks or money orders payable in U.S. dollars and made out to "Joanna's Collections".
To place an order through the mail, please download this form.
Your satisfaction with our product is very important to us. If for any reason you wish to return an item, please contact us via email for instructions. Should a package arrive damaged, please contact us immediately, and keep original box, item, and packing materials.
We understand the importance of privacy to our customers and visitors to our Website. We will not give or sell confidential or personal information about a customer to any third party not affiliated with their transaction, except as required by law or as necessary to provide delivery services to the customer.
Please do not hesitate to contact us if you have any questions.
The listed shipping prices are for the United States. Please see the lower chart for shipping costs to Canada. Overseas shipments will have the shipping charges billed separately.
Please contact us prior to purchasing so we can calculate your shipping charges.
|Up to $25.00||$6.00|
|$25.01 to $50.00||$9.00|
|$50.01 to $75.00||$12.00|
|$75.01 to $100.00||$15.00|
|$100.01 and up||$18.00|
|Your order will be shipped
by U.S.P.S. Priority Mail or U.P.S. Ground Service
Please use a street address along with a P.O. Box.
|Shipping Costs to Canada|
|Up to $25.00||$12.00|
|$25.01 to $50.00||$18.00|
|$50.01 to $75.00||$24.00|
|$75.01 to $100.00||$30.00|
|$100.01 and up||$36.00|
57727 Cloverdale Road
Sandstone, MN 55072