Order Information

If you have any questions about your order that aren't answered below, please feel free to .(JavaScript must be enabled to view this email address).


Confirmation & Shipping

After your order and payment is received, we will send you a confirmation email with an estimated time that your new basket(s) will arrive. The current turnaround time for most baskets offered on the website is one to three weeks. Your order will be shipped by U.S.P.S. Priority Mail, Parcel Select, or U.P.S. Ground Service, depending upon the size of the package. (Be certain to include a street address, along with a P.O. Box if applicable, during the check-out process.)

Payment Method

All payments can be made securely through Mastercard, Visa, American Express, or Discover, personal checks or money orders payable in U.S. dollars and made out to "Joanna's Collections".

To place an order through the mail, please download this form.

Returns Policy

Your satisfaction with our product is very important to us. If for any reason you wish to return an item, please contact us via email for instructions. Should a package arrive damaged, please contact us immediately, and keep original box, item, and packing materials.

Privacy Statement

We understand the importance of privacy to our customers and visitors to our Website. We will not give or sell confidential or personal information about a customer to any third party not affiliated with their transaction, except as required by law or as necessary to provide delivery services to the customer.

Please do not hesitate to contact us if you have any questions.

Shipping Info

The listed shipping prices are for the United States. Please see the lower chart for shipping costs to Canada. Overseas shipments will have the shipping charges billed separately.

Please contact us prior to purchasing so we can calculate your shipping charges.

Shipping Costs
Order Total Cost
Up to $25.00 $6.00
$25.01 to $50.00 $9.00
$50.01 to $75.00 $12.00
$75.01 to $100.00 $15.00
$100.01 and up $18.00
Your order will be shipped by U.S.P.S. Priority Mail or U.P.S. Ground Service
Please use a street address along with a P.O. Box.
Shipping Costs to Canada
Order Total Cost
Up to $25.00 $12.00
$25.01 to $50.00 $18.00
$50.01 to $75.00 $24.00
$75.01 to $100.00 $30.00
$100.01 and up $36.00
 

The Basket Blog

The Hunt ...

Posted by Joanna on 0 Comments

I LOVE antique shopping ... especially with friends. Last weekend we had that opportunity and scored. We found two antique rolling pins that were decently priced and...

Read More

August ‘17 Free Pattern

Posted by Joanna on 2 Comments

The idea for this basket came at the request of a customer who wanted to combine the Bicycle Basket (to carry her lunch with her as she biked to work) with a Leather Handled...

Read More

July ‘17 Free Pattern

Posted by Joanna on 2 Comments

This market basket is a bit different in that it has two hardwood swing handles that lay open & out of the way. It was originally designed at the request of a gourmet caterer...

Read More

Details & Such

Teaching Schedule

Joanna teaches many classes throughout the school year in various places in eastern Minnesota. For more information and a schedule, see Joanna's Teaching Schedule, or .(JavaScript must be enabled to view this email address).

Wholesale Inquiry?

If you are interested in wholesale pricing, please .(JavaScript must be enabled to view this email address) that has "wholesale inquiry" in the subject field.

Contact Joanna

.(JavaScript must be enabled to view this email address).(JavaScript must be enabled to view this email address)
57727 Cloverdale Road
Sandstone, MN 55072