Order Information

If you have any questions about your order that aren't answered below, please feel free to .(JavaScript must be enabled to view this email address).


Confirmation & Shipping

After your order and payment is received, we will send you a confirmation email with an estimated time that your new basket(s) will arrive. The current turnaround time for most baskets offered on the website is one to three weeks. Your order will be shipped by U.S.P.S. Priority Mail, Parcel Select, or U.P.S. Ground Service, depending upon the size of the package. (Be certain to include a street address, along with a P.O. Box if applicable, during the check-out process.)

Payment Method

All payments can be made securely through Mastercard, Visa, American Express, or Discover, personal checks or money orders payable in U.S. dollars and made out to "Joanna's Collections".

To place an order through the mail, please download this form.

Returns Policy

Your satisfaction with our product is very important to us. If for any reason you wish to return an item, please contact us via email for instructions. Should a package arrive damaged, please contact us immediately, and keep original box, item, and packing materials.

Privacy Statement

We understand the importance of privacy to our customers and visitors to our Website. We will not give or sell confidential or personal information about a customer to any third party not affiliated with their transaction, except as required by law or as necessary to provide delivery services to the customer.

Please do not hesitate to contact us if you have any questions.

Shipping Info

The listed shipping prices are for the United States. Please see the lower chart for shipping costs to Canada. Overseas shipments will have the shipping charges billed separately.

Please contact us prior to purchasing so we can calculate your shipping charges.

Shipping Costs
Order Total Cost
Up to $25.00 $6.00
$25.01 to $50.00 $9.00
$50.01 to $75.00 $12.00
$75.01 to $100.00 $15.00
$100.01 and up $18.00
Your order will be shipped by U.S.P.S. Priority Mail or U.P.S. Ground Service
Please use a street address along with a P.O. Box.
Shipping Costs to Canada
Order Total Cost
Up to $25.00 $12.00
$25.01 to $50.00 $18.00
$50.01 to $75.00 $24.00
$75.01 to $100.00 $30.00
$100.01 and up $36.00
 

The Basket Blog

Weaving with Leather Handles

Posted by Joanna on 0 Comments

Here is a tutorial that demonstrates the steps for adding leather handles to the rim of a basket. From bushel handles on storage baskets to leather strapping for totes,...

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A New Take on Custom Handles

Posted by Joanna on 3 Comments

Weaving to fit specific sizes is standard operating procedure, but this project took design to another level by adding dowel rods as handles.

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April ‘17 Free Pattern

Posted by Joanna on 1 Comment

Our Victorian Easter Baskets are great for collecting up all of those sweet treats the Easter Bunny leaves behind. The rim is woven with an intricate scallop and double braid...

Read More

Details & Such

Teaching Schedule

Joanna teaches many classes throughout the school year in various places in eastern Minnesota. For more information and a schedule, see Joanna's Teaching Schedule, or .(JavaScript must be enabled to view this email address).

Wholesale Inquiry?

If you are interested in wholesale pricing, please .(JavaScript must be enabled to view this email address) that has "wholesale inquiry" in the subject field.

Contact Joanna

.(JavaScript must be enabled to view this email address).(JavaScript must be enabled to view this email address)
57727 Cloverdale Road
Sandstone, MN 55072